Very clean hotel., the rooms and the communal spaces constantly being cleaned and maintained. Also staff very friendly and helpful. Bus and taxis right outside. Good supermarket a couple minutes walk away. Really liked the hotel and would defo stay here again and recommend to others.
Elaine
juli 2024
The room was great! Plenty of room, even this Junior room had the bedroom and a small living room and includes a small balcony on ground level... I was really impressed and glad about it. Bathroom was good - the water pressure and temperature in the shower were great! Plus the staff - mainly the cleaning personnel were always always very kind and helpful, I felt really being taken care of during my stay. Bed and linen were good, comfortable, great enough to get a nice rest.
Tomas
februari 2024
Had a beautiful apartment over the restaurant with amazing views of the pool and ocean, lovely staff, pool was heated this time as it wasn’t over the New year makes a big difference, food has gone down hill a bit, enjoyed breakfast. lunch and dinner was pretty simple taxi rank right out side costs €3-5 depending what part your going too
Karen
december 2023
really nice hotel up a steep hill just on the edge of Puerto Del Carmen. Staff were really nice, helpful and professional. Cleaners did an excellent job and cleaned the apartment every day while we were out. Lots of cats and kittens around which was nice (we like cats). Flora 2 Pool was well maintained and perfect temperature (cool but not cold). Nice walkway under the road to the main complex and there was something for everyone (gym, 2 pools, onsite shop, restaurant, entertainment) - really glad we were in Flora 2 though which was quieter and much more laid back than the main hotel pool area. However the main hotel pool was great for those that wanted it a bit more lively. I didnt eat in the restaurant but my son and his fiance did and they both thought it was excellent. Some people might not like the steep hill but we quite enjoyed the exercise - plus there are loads of bars and restaurants all the way up the hill if you want to stop for refreshments. There is also the free bus to the beach several times a day for those who wanted or needed it, but we preferred the walk :)
Rod
juli 2024
The hotel is very clean and well kept by a dedicated staff team, who could not do enough to help. They worked incredibly hard to make our stay the best it could be. There were 8 of us, including children big and small, along with grandparents. We all absolutely loved it. Although we went self catering we paid to eat in the hotel restaurant on several occasions for our evening meal. The food was superb and amazing value. What a beautiful setting, I'm so glad we came and wouldn't hesitate to recommend this lovely accommodation to other families or couples.
Matthew
augustus 2024
The heated outdoor pool was the icing on the cake for what was a great stay. The room was spotless, with comfortable beds and a patio with a great view.
Elaine
februari 2024
I received a complimentary bottle of wine for my birthday,which was a lovely touch!! There were quiz nights/bingo nights when I stayed, there was a teenager there and she hosted and co hosted theses events, she was full of energy and fun, she was a real asset to the hotel. Cleaners were great all the time clearing great workers !
Victor
januari 2025
Michael
juli 2024
The hotel was amazing, all the amenities under one roof. The gym, supermarket, souvenir shop, massages etc. you could stay there for the week and not feel the need to leave the hotel. The breakfast was fab. So many choices! The hotel is a good 20 minute walk to the strip however the hotel reception will ring taxis for you and they are only €3-€4. They also provide a shuttle bus 3 times a day. We loved the old town especially down by the harbour there are some lovely restaurants. Would definitely stay here again as couldn’t fault anything. The rooms were spotless and got cleaned daily and fresh towels.
Rachael
november 2024
Great location for us in a nice quiet complex. I requested early check-in on arrival, which was accommodated. Services on site very good - Supermarket, shop, wellness centre, etc. Enjoyed a lovely massage. Received a lovely suprise of a bottle of wine & card delivered to our apartment on my birthday, courtesy of the hotel. All staff very welcoming & friendly. Clean & welcoming hotel.
Jacinta
november 2024