Very clean hotel., the rooms and the communal spaces constantly being cleaned and maintained. Also staff very friendly and helpful. Bus and taxis right outside. Good supermarket a couple minutes walk away. Really liked the hotel and would defo stay here again and recommend to others.
Elaine
luglio 2024
The room was great! Plenty of room, even this Junior room had the bedroom and a small living room and includes a small balcony on ground level... I was really impressed and glad about it. Bathroom was good - the water pressure and temperature in the shower were great! Plus the staff - mainly the cleaning personnel were always always very kind and helpful, I felt really being taken care of during my stay. Bed and linen were good, comfortable, great enough to get a nice rest.
Tomas
febbraio 2024
Had a beautiful apartment over the restaurant with amazing views of the pool and ocean, lovely staff, pool was heated this time as it wasn’t over the New year makes a big difference, food has gone down hill a bit, enjoyed breakfast. lunch and dinner was pretty simple taxi rank right out side costs €3-5 depending what part your going too
Karen
dicembre 2023
Lovely big room with everything you need. Comfortable bed. Fantastic breakfast with lots of choices - really nice to be able to sit outside by the pool. Lovely big pool area with plenty of loungers - it's great that you can't reserve them at 6am and then disappear so there are always plenty available.
Emmah81
aprile 2025
Hotel was lovely, pools were heated in March ideal for our baby. Have to compliment the cleanliness of the pool and hotel, staff constantly cleaning, tiles at pool mopped every single morning and evening, pool hoovered every morning. Staff v friendly. Room was tidy, basic enough. We stayed over at the other side, with adult pool which was ideal. If I had young children who could walk, it would be a total hazard as pool is 2 meters deep. But it was perfect for us. They have a lovely slide set area and splash park for young kids which I thought was great. Shop on site too open 8am - 11pm which is great. Weirdly there’s loads of cats around which I didn’t like but they also keep mice away so I suppose it is a good thing but I just do not like cats. It is up a hill but only a short 10 min walk to harbour and shopping centre but again is up hill.
Fiona
marzo 2025
really nice hotel up a steep hill just on the edge of Puerto Del Carmen. Staff were really nice, helpful and professional. Cleaners did an excellent job and cleaned the apartment every day while we were out. Lots of cats and kittens around which was nice (we like cats). Flora 2 Pool was well maintained and perfect temperature (cool but not cold). Nice walkway under the road to the main complex and there was something for everyone (gym, 2 pools, onsite shop, restaurant, entertainment) - really glad we were in Flora 2 though which was quieter and much more laid back than the main hotel pool area. However the main hotel pool was great for those that wanted it a bit more lively. I didnt eat in the restaurant but my son and his fiance did and they both thought it was excellent. Some people might not like the steep hill but we quite enjoyed the exercise - plus there are loads of bars and restaurants all the way up the hill if you want to stop for refreshments. There is also the free bus to the beach several times a day for those who wanted or needed it, but we preferred the walk :)
Rod
luglio 2024
The hotel is very clean and well kept by a dedicated staff team, who could not do enough to help. They worked incredibly hard to make our stay the best it could be. There were 8 of us, including children big and small, along with grandparents. We all absolutely loved it. Although we went self catering we paid to eat in the hotel restaurant on several occasions for our evening meal. The food was superb and amazing value. What a beautiful setting, I'm so glad we came and wouldn't hesitate to recommend this lovely accommodation to other families or couples.
Matthew
agosto 2024
We visited the hotel for the second year and were upgraded to junior suite with amazing sea views. The bed was extremely comfortable and the room size excellent and well equipped. The balcony comfortably allowed our friends & us to relax with drinks before going out to dinner. On site dining is exceptionally priced and offers a nice range of options. All staff, as before, are so helpful and accommodating.
Paul
febbraio 2025
I received a complimentary bottle of wine for my birthday,which was a lovely touch!! There were quiz nights/bingo nights when I stayed, there was a teenager there and she hosted and co hosted theses events, she was full of energy and fun, she was a real asset to the hotel. Cleaners were great all the time clearing great workers !
Victor
gennaio 2025
The heated outdoor pool was the icing on the cake for what was a great stay. The room was spotless, with comfortable beds and a patio with a great view.
Elaine
febbraio 2024